Privacy Policy for Raftaar Help
Last updated: April 2026
This Privacy Policy describes how Raftaar Help ("we", "our", "us") collects, uses, and shares your information when you use our mobile application.
Information We Collect
We may collect the following types of data:
- Personal Information: Name, Email Address, Phone Number, Date of Birth
- Location Data: Real-time location (only with your permission) for providing emergency and nearby services
- Contacts: Accessed only when required (e.g., emergency sharing feature)
- Camera & Media: Used only when you upload images or use camera features
- Device Information: Device model, OS version, app usage data
How We Use Your Information
- To create and manage your account
- To provide emergency and location-based services
- To enable SOS, contact sharing, and related features
- To improve app performance and user experience
- To communicate important updates
Third-Party Services
We may use third-party services that may collect information:
- Google AdMob: Used to display ads. AdMob may collect device identifiers and usage data for personalized ads.
- Firebase: Used for analytics, crash reporting, and authentication.
These services have their own privacy policies:
- https://policies.google.com/privacy
Data Sharing
We do not sell your personal data. We may share data only:
- With trusted services like Google AdMob and Firebase
- When required by law
- To provide app functionality (e.g., emergency services)
Data Retention
We retain your data only as long as necessary to provide services or comply with legal obligations.
User Rights
You have the right to:
- Access your data
- Update or delete your account
- Withdraw permissions anytime from device settings
Permissions
The app requests permissions only when needed:
- Location: For emergency and nearby services
- Contacts: For SOS and emergency sharing
- Camera & Storage: For uploading images
Data Security
We use reasonable security measures to protect your data, but no method is 100% secure.
Children’s Privacy
Our app is not intended for children under 13. We do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted within the app or on our website.
Contact Us
If you have any questions, contact us at:
Email: hopepharmacy58@gmail.com
Phone: 9373111709